Name: John Randall Location: San Antonio, TX What kind of work were you doing before litigation support found you? If you can believe it, I was working as a manager at a sports card and comics shop in Chicago. How did you get the opportunity to join the litigation support community? I would say this…
One of the resources that I would recommend to an individual interested in litigation support is a website related to The Electronic Discovery Reference Model (EDRM). Almost 10 years after I began working in the litigation support field, the concept of The EDRM Model was launched in response to a major concern from many in…
One of the expressions I use in the world of litigation support is “A database is a database is a database“. When we are exposed to yet another database tool for the first time this expression will apply because all databases have the same basic features. It is just a matter of finding out where…
Name: Mark Lieb Location: Chicago, IL What kind of work were you doing before litigation support found you? IT How did you get the opportunity to join the litigation support community? Temporary contract to fill in for a departing litigation support person. When did you realize that this career would be a good fit for…
Since I launched this site, I have had a number of colleagues approach me and ask “how can I help?” I have been so touched by these people reaching out to me. Along those lines, I received an e-mail last week from my long-time friend, Shimmy Messing. If you don’t know Shimmy, he has been…
Name: Michael Creath Location: Nashville, TN What kind of work were you doing before litigation support found you? Information Technology for a Law Firm. How did you get the opportunity to join the litigation support community? A 30 minute conversation with the Lit Support Manager at the firm where I was working. As I was…
Name: Dianne Bonnet Location: New York, NY What kind of work were you doing before litigation support found you? I was the manager of the Help Desk for 10 years. How did you get the opportunity to join the litigation support community? Due to my reputation at my local office, the CIO and Litigation Support…
In your research for jobs in Litigation Support, you may come across references to Practice Support and wonder what the difference is between the two. In the beginning there was an IT department dedicated to the entire firm. The IT department was responsible for providing all technical support, both hardware and software related, to all…
How exactly does one break into litigation support? I have received e-mails from some and others have completed the Guru welcome survey and this question has been raised. As you may have noticed from the case studies, there is no clear direct path to break into litigation support. However, if you have made up your…
An interesting thing about Litigation Support is that our field would not exist if it weren’t for “data”. Everything about our role relates in some way to data. I have an expression that I use to describe what we do and it is “Data, Data and More Data“. To give you an idea of why…
Name: Patrick Murphy Location: Washington, DC What kind of work were you doing before litigation support found you? I started my career in litigation support, in a way, as a project assistant (read: spreadsheet monkey) for the securities team at a law firm. I have spent periods of my career away from it, in IT…
One of the most popular staples of the litigation support community is a Yahoo Group called The Litigation Support List. Back in the old days, among our fellow colleagues, we used to simply call it “the listserve”. This is back when listserves were trendy and before Yahoo Groups existed. Lucky for me, the listserve was created within…
You’ve heard of that saying that “you don’t know what you don’t know”? This might be one of those scenarios. In Litigation Support, we have a tradition. When new electronic data arrives on our desk, our first thought is “how much data is it?” We all have our own mental gauge of what we consider…
Name: Mark Lindsey Location: Dallas, TX What kind of work were you doing before litigation support found you? Information technology, technical support and network administration. How did you get the opportunity to join the litigation support community? I started importing load files into Concordance and Summation and then completed my Summation Certified Trainer program. When…
One of the trickiest things for a newbie in litigation support to learn is the terminology we use when discussing load files. There are many overlapping meanings and it can be quite confusing until the day it “just clicks”. Like many learning curves, the big picture can be difficult to grasp when we are focused…
Name: Ken Marchese Location: Washington, DC What kind of work were you doing before litigation support found you? I was driving a fish truck and doing carpentry on the side. How did you get the opportunity to join the litigation support community? I went to paralegal school and was working as a gopher at a…
In a law firm environment, when I refer to a litigation support client, the client could be an attorney or a paralegal. In a service provider environment, the litigation support client could be an attorney, a litigation support professional or a paralegal. Our clients are the ones asking for our help on behalf of their…
Name: Bonnie-Elizabeth Powers Location: Washington, DC What kind of work were you doing before litigation support found you? I was a legal assistant and about halfway through the process of applying to law school. How did you get the opportunity to join the litigation support community? Like most people who’ve been in more than 10…
Litigation Support is one of those careers where a simple thing like a lunch break may seem unobtainable. There are many of us that have trouble taking a lunch break on a particular day. There are others that will take the time to grab some food, but then bring it back to their desk and…
Name: Brad Mixner Location: Cleveland, OH What kind of work were you doing before litigation support found you? After five years of working as a Child Support Enforcement Officer in Cleveland, I decided to garner some experience in sales. Unfortunately, this position was downsized a short time later and I was faced with the challenge…
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