10 Things NOT to Lose Your Cool Over in Litigation Support

10 Things NOT to Lose Your Cool Over in Litigation Support

Hopefully you will benefit from my many years of experience.  It is easy to get upset about particular situations when working in the litigation support field.  There are many times when I used to get frustrated in my younger years.  I’ve also seen some litigation support professionals that hold on to the negative energy too…

How to Be Successful Working with Partners in the Firm

When a litigation support professional is in a situation to provide information to a partner in the firm, there are a few key strategies that will help make that exchange more successful. The partner is interested in the bottom line.  Convey your main points in a concise and succinct manner. Do not use fancy technical…

Mentoring Students at Georgetown University

A few weeks ago I had the honor of participating on a panel at Georgetown University in Arlington, Virginia.  It was such a wonderful Saturday afternoon of mentoring.  I enjoyed answering questions, offering advice, hearing the students’ stories and sharing the entire experience with other seasoned litigation support managers on the panel. I am looking…

Technology Can Get in the Way of Practicing Law

Litigation Support professionals assist legal teams with the technical aspects of a litigation case. Before litigation support or electronic discovery ever existed, litigators were practicing law every day for years. Back then litigation cases consisted of collecting hard-copy documents from the client as well as exchanging hard-copy documents with opposing counsel and filing hard-copy documents…

What Do 2 Litigation Support Professionals and 1 Paralegal Have In Common?

I have a close friend, Diane, who has an expression that I really like.  She will refer to someone as “a good human“.  I have since adopted this expression.  Think about it — “a good human” — doesn’t that sum it up so well?  I consider it a huge compliment, wouldn’t you?  I would like…

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Case Study – Julie Johnston

Name:  Julie Johnston Location: San Diego, CA What kind of work were you doing before litigation support found you? Information Technology – Systems Management How did you get the opportunity to join the litigation support community? I became involved in the local chapter of Women in eDiscovery. I was encouraged by several members to explore…

Tools of the Trade – Snagit
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Tools of the Trade – Snagit

This is a tool that I use on a daily basis, but I wouldn’t be surprised if there are litigation support professionals that have never purchased a screenshot software application.  I was originally introduced to Snagit by a temporary employee that I hired for litigation support who recently held a position as a technical writer. …

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Case Study – Dana Wesley Sarti

Name:  Dana Wesley Sarti Location: Washington, DC What kind of work were you doing before litigation support found you? Solo law practice for 8 years (70% misdemeanor criminal defense); paralegal; legal admin assistant; office manager. How did you get the opportunity to join the litigation support community? I’m a geek. People bring me random tech…

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