One thing about working in litigation support, that might not be as much fun, is that we have to deal with strong personalities. For whatever reason, there are a lot of strong personalities working in the legal industry. I am not just talking about attorneys. It applies to paralegals, legal secretaries, and consultants too. Oh yeah,…
One of the services we provide as a litigation support professional is the role of User Support. We are inundated at times with telephone calls or e-mails from users asking for help. One type of question that we receive on a regular basis relates to software support. The user is trying to perform some steps…
Technology and the practice of law are intertwined now. There is no going back. Attorneys are consistently being put in the position of having to explain to their clients the steps that need to take place (and the associated costs) with regard to the electronic documents before we can produce documents in the matter. The…
When a litigation support professional is in a situation to provide information to a partner in the firm, there are a few key strategies that will help make that exchange more successful. The partner is interested in the bottom line. Convey your main points in a concise and succinct manner. Do not use fancy technical…
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