Resource – The Electronic Discovery Reference Model (EDRM)

One of the resources that I would recommend to an individual interested in litigation support is a website related to The Electronic Discovery Reference Model (EDRM). Almost 10 years after I began working in the litigation support field, the concept of The EDRM Model was launched in response to a major concern from many in…

5 Ways to Avoid Losing New Business in Litigation Support

In a law firm environment, when I refer to a litigation support client, the client could be an attorney or a paralegal. In a service provider environment, the litigation support client could be an attorney, a litigation support professional or a paralegal. Our clients are the ones asking for our help on behalf of their…

10 Things NOT to Lose Your Cool Over in Litigation Support

10 Things NOT to Lose Your Cool Over in Litigation Support

Hopefully you will benefit from my many years of experience.  It is easy to get upset about particular situations when working in the litigation support field.  There are many times when I used to get frustrated in my younger years.  I’ve also seen some litigation support professionals that hold on to the negative energy too…

Mentoring Students at Georgetown University

A few weeks ago I had the honor of participating on a panel at Georgetown University in Arlington, Virginia.  It was such a wonderful Saturday afternoon of mentoring.  I enjoyed answering questions, offering advice, hearing the students’ stories and sharing the entire experience with other seasoned litigation support managers on the panel. I am looking…

Technology Can Get in the Way of Practicing Law

Litigation Support professionals assist legal teams with the technical aspects of a litigation case. Before litigation support or electronic discovery ever existed, litigators were practicing law every day for years. Back then litigation cases consisted of collecting hard-copy documents from the client as well as exchanging hard-copy documents with opposing counsel and filing hard-copy documents…

It Depends

An attorney approaches a litigation support professional and poses a question. The litigation support professional will frequently respond with “it depends“. Why is that?  There are so many variables in litigation support.  Typically when we are posed a question, we then proceed to gather more information before we can answer definitively. The trick in our…

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